Politique de remboursement

• Returns & exchanges are valid within (14) days of the original purchase date for most products (unless otherwise stated) when purchased in store or purchased online and picked up in store. Online orders may be returned within (14) days of receiving your order unless otherwise specified.
• All gaming chair sales are final if product is opened. Return or exchange must be unopened and still in original packaging within (14) days of original purchase date or (14) days after receiving the order for online purchases.
• Refund amount depends on inspection results, less shipping, and other discretionary fees.
• Returns must be undamaged / unmodified and complete with all original accessories. Returns will not be accepted on items that are missing packaging, product codes, accessories or that have been physically altered, modified or damaged. Airdrie Computer Ltd. also reserves the right to refuse returns deemed to be an abuse of our return policy.
• Returns / exchanges may be denied for products with excessive wear or used outside their intended purpose (i.e. mining / farming). Hard Drives / SSDs / Graphics Cards will be tested to determine if parameters (Power On Hours, Terabytes Written, etc.) exceed nominal usage within the return period.
• Refunds by credit card can take between two and 90 days depending on the credit card issuer's refund policy, but normally take between five to ten business days.
• Environmental levies may be charged where applicable.
• Final Sales on all Software, Special orders, Custom Liquid-Cooling, Projectors, Projector bulbs, VR products, Cell Phones, Batteries, Bulk Cable Spools, Printers and Consumables such as ink/toner cartridges, printer heads, imaging units, 3D Printers and Filaments, canned air and thermal paste.
• All opened headphones, earphones, and microphones are final sale. Return or exchange are only accepted on unopened products within (14) days of original purchase date.
• Printers, Projector bulbs, Batteries, Bulk Cable Spools, Consumables such as ink/toner cartridges, printer heads and other items containing consumables will only be accepted for return or Exchange if unopened.
• All bundled or bonus items must accompany returns or exchanges and must be in an unused or unopened state.
• Components sold to and installed by the customer are done so at the customer's own risk. Airdrie Computer Ltd. is not liable for any damage to the customer's existing equipment caused by, but not limited to, any defects or incompatibility issues with any components purchased from Airdrie Computer Ltd.

Warranty

• Airdrie Computer Ltd. will help facilitate the return of defective product(s) to the manufacturer for repair or replacement at no cost to our customer with in the first year, unless otherwise specified.
• For Refurbished and Clearance items this period is thirty (15) days, unless otherwise specified.
• Warranty may be void for product(s) with excessive wear or used outside their intended purpose (i.e. mining / farming). Warranty for Hard Drives / SSDs / Graphics Cards may be denied if parameters (Power On Hours, Terabytes Written, etc.) exceed nominal usage during the warranty period.
• Within this period Airdrie Computer Ltd. will facilitate the return of defective product(s) to the manufacturer for repair or replacement at no cost to our customer.
• Some manufacturers may require customers to contact them directly for warranty support